Contact support
support@apredia.app
We can help with
- Sign-in, email confirmation, and password recovery.
- Credit purchases, restoration, balances, and unlocked exams.
- Errors in videos, questions, interactive content, or the AI Tutor.
- Privacy, security, account closure, or deletion.
- Creator applications and access.
- Reports of inappropriate, illegal, unsafe, or incorrect content.
Purchases and refunds
Apple and Google process mobile payments. Include the order identifier and store, but never send full card details. Refund requests must be started with the store where the purchase occurred.
Report an AI response
Send us the topic, question or response, a screenshot if possible, and why you believe it is incorrect, unsafe, or inappropriate. Do not include unnecessary personal information.
Account security
If you suspect unauthorized access, change your password, sign out of sessions, and contact us. ApredIA will never ask for your password by email.